TELEPHONE HANDLING SKILLS
How to Create Company Image Through Telephone Handling
Telephone contact is often the first means of communicating with your customers.
It is essential that this experience creates the correct first impression.
Outline:
- Preparing for Inbound and Outbound Calls
- Methods of Personalizing
- Telephone Etiquette
- Techniques for Managing Calls - Providing Customers with the Best Possible Solution, Quickly and Efficiently.
- Mobilephone Etiquette
Tanggal & Waktu :
RABU, 6 DESEMBER 2017
Pukul 09.00 – 15.00 WIB
Lokasi:
HUB2U Coworking space
Jl.Boulevard Raya Blok TT2 no.17
Kelapa Gading
Investasi: IDR 350K
RSVP:
Dinda 0878 6897 6984
Patrick :0877 8463 6368
Daftar di sini sekarang:
https://www.surveymonkey.com/r/X25WRHP
Come and Join!!